Getting the accurate data to the right person at the right time is a key lever nowadays.
Transparency between the production and the final Customer is becoming an essential unsaid requirement.
In the IT world, Web 2.0 has quickly become the way to go for the future and considering the mission of Vertech to be the premier production monitoring system in the Glass industry, proposing a full web content managed system was mandatory. However, the core of the project was not getting a web 2.0 platform simply available for Glassmakers but getting a solution fully adapted, useful, profitable for the specificities of the glass industry.
SILXchange is the answer, an answer adapted to all the organization levels of the plant without forgetting the final Customer.
Us IT Engineers, we like to speak with acronyms in all our phrases instead of using simple phrases... A CMS is a Content Management System. This unique software shows different information, according to the person connected. Each person using this software will have the impression of having his own software, the information and look and feel being decided by the Administrator of the software for each dedicated person.
Reducing the information overload risk while gaining accuracy
The problem of information is that there is a high risk of information overload. In SILXchange, Vertech has designed group of Users for whom the plant can decide the information to display. For example, the Quality Managers will see all the articles specifications sheets whereas the Operator on line will only see the sheets of the articles he is producing. The amount of information is displayed according to the decision level of each.
In the plants, sheets of paper are displayed on the lines, generally several to have the sheets of the articles produced in the week. A quality Technician goes round the lines regularly to change them, making sure the versions are correct, the right sheets are displayed. He will then add security sheets, decided by the security group of the plant on the boards placed in the plant… But, who guaranties the sheets pinned in the plant are correct? Who makes sure the information is displayed in front of the Operators?
· The sheet of each specific subject is updated in one unique place for the plant and is always the one displayed. There is no risk of having one different version in different places.
· Only the sheets linked to the current production on the line are automatically displayed to the Operator with no human action.
· SILXchange is automatically displayed to the Operators on line at the beginning of the shift.
· Security recommendations and latest news is displayed using news feeds, sliders…
· Making sure the updated and valid quality procedures are shown instead of an old version lying around in a drawer.
Improving the communication channels and getting information to all
In the plants, there are many workers who do not have an email as it is not needed in their position: the line Operators for example.
It is consequently difficult to make sure the information is broadcasted quickly and efficiently to the teams.
How do you get new Customer agreements known to all to make sure it is applied?
The common answer is generally having a meeting between the Quality Manager and the Production Manager, who will then meet with the Shift Managers, who will then inform the Production Engineers who will finally eventually inform the Operators.
With SILXchange, the Quality team will enter an article relative to the agreement, specifying in written what has been agreed. The message is clear, can be illustrated with pictures, videos. Immediately, the message is available to all concerned. This article can be sent to the final Customer, validating with him that the agreement is live.
How do you get the know-how available to all?
On many Operator workstations, you can find documents with pictures. Adding a new picture, a new defect description means getting the document ready then printed, replacing the documents on line… With SILXchange, your procedures are displayed in one unique place, managed in a unique place. The version available to all is the valid one with no mistake possible.
Personal dashboards, more than a fashion, a real need to adapt your all-the-time improvement approach.
Process control and supervision with dashboards have been available for many years. But the approach was generally a fix approach and a “in one place” consultation mean.
Today, tablets and smartphones are everywhere and all the Managers have their own. Having the right information as quickly as possible has become a vital need to be able to react quickly, improve immediately based on precise information visible at one glance only.
Drag and drop your own widget
With SILXchange, every User has his own dashboards and KPIs saved in his profile. He can create one for his smartphone, one for his production meetings, one for his week-ends…
Based on a library of 25+ widgets, each User can build his own control centre according to his needs.
In a continuous improvement approach, the dashboards can be set to point out some specific topics to highlight for a specific period. Your goal for the coming month is to get your Team concentrate on reducing the Line Over Finish defects? Create a specific indicator showing the rejects for this specific defect for the whole plant and check day by day how your instructions are carried out efficiently.
With such a tool, creating dashboards for marketing purposes is possible. Show your Visitors / Customers that process is under control and transparency with a big TV placed in the waiting room and in any strategic location of the plant!
SILXchange for Industry 4.0 is now the dream of Managers come true: having the production information handy and clearly centred on your critical aspects.