Manage stand orders
Select Option

Smart-Builder Ltd.

91 Crane Avenue Isleworth, TW7 7JR London
United Kingdom of Great Britain and Northern Ireland

Hall map

glasstec 2018 hall map (Hall 10): stand A53

Fairground map

glasstec 2018 fairground map: Hall 10


Paul Needham



Our range of products

Product categories

  • 03  Glass products and applications
  • 03.02  Processed glass
  • 03.02.16  Processed flat glass (general)

Processed flat glass (general)

  • 03  Glass products and applications
  • 03.07  Processed flat glass
  • 03.07.01  Balustrade panels
  •  Construction with glass
  • 03  Glass products and applications
  • 03.07  Processed flat glass
  • 03.07.02  Transparent glass facade systems
  •  Other facade systems
  • 03  Glass products and applications
  • 03.07  Processed flat glass
  • 03.07.10  Tempered glass doors
  • 03  Glass products and applications
  • 03.09  Technical processing, treatment, finishing design.
  • 03.09.01  Glazing, glass building
  •  Construction with glass, specialist glazing systems
  •  Specialist construction (shower partition walls)

Specialist construction (shower partition walls)

  • 03  Glass products and applications
  • 03.09  Technical processing, treatment, finishing design.
  • 03.09.01  Glazing, glass building
  •  Construction with glass, specialist glazing systems
  •  Glass door systems

Glass door systems

  • 03  Glass products and applications
  • 03.09  Technical processing, treatment, finishing design.
  • 03.09.01  Glazing, glass building
  •  Construction with glass, specialist glazing systems
  •  Railings and balustrades

Railings and balustrades

  • 03  Glass products and applications
  • 03.09  Technical processing, treatment, finishing design.
  • 03.09.01  Glazing, glass building
  •  Construction with glass, specialist glazing systems
  •  Brackets and glass fittings

Brackets and glass fittings

  • 03  Glass products and applications
  • 03.09  Technical processing, treatment, finishing design.
  • 03.09.04  Windows and glass façades
  •  Glass facade elements

Glass facade elements

  • 03  Glass products and applications
  • 03.10  Interior design and decoration
  • 03.10.05  Showers and bathrooms

Showers and bathrooms

  • 03  Glass products and applications
  • 03.10  Interior design and decoration
  • 03.10.07  Mirrors
  • 05  Measurement, testing, control technology and software
  • 05.01  Measurement and control technology, sensoring
  • 05.01.03  Measuring devices to be used on site

Measuring devices to be used on site

  • 05  Measurement, testing, control technology and software
  • 05.03  Host computer systems, IT, Communication and Security Technology
  • 05.03.01  MRP/CAD/CIM systems
  • 05  Measurement, testing, control technology and software
  • 05.04  Software
  • 05.04.04  Software and applications for architects and planners
  • 05  Measurement, testing, control technology and software
  • 05.05  Measuring and testing technology/Software
  • 05.05.03  Process control
  • 05  Measurement, testing, control technology and software
  • 05.05  Measuring and testing technology/Software
  • 05.05.04  Software
  • 06  Contracting, consulting, engineering, services

Contracting, consulting, engineering, services

Our products

Product category: Processed flat glass (general), Construction with glass, Other facade systems, Tempered glass doors, Mirrors, MRP/CAD/CIM systems, Software and applications for architects and planners, Process control, Software, Contracting, consulting, engineering, services

Smart-Glass for Processors

Draw, price and order with Smart-Glass

Smart-Glass is an online portal where your customers can log in, draw and order glass. Reduce your turnaround time — drawings come from your customers production-ready, eliminating the need for time-consuming redraws.

Good for processors
  • No more impossible-to-produce designs. Built-in glass processing rules warn customers of potential problems.
  • Reduce mistakes. Drawings arrive ready for production, eliminating the error-prone process of redraws.
  • Less admin work. Customers see the price of their order instantly, so you don’t have to spend valuable time manually quoting jobs.
  • Grow your business. Time saved at the order entry stage means more orders can be taken without the need to employ more staff.
Good for customers
  • Faster than CAD or paper. Smart-Glass has been tested against both and is faster every time.
  • Order with confidence. Customers know that what they see on screen is what they will get.
  • No lost paperwork. Customers have a record of what they ordered and when they ordered it, and can quickly re-order when needed.
  • Fast, accurate orders. Reduced lead times and faster production make for happy customers.
Easy-to-use drawing tool
Your customers will be able to draw a glass panel, in seconds, with Smart-Glass.

Smart-Glass drawings are intuitively interactive. To add cutouts, simply drag and drop them from the library onto your glass drawing. Click on the cutout to select it and display a cutout blow-up, or click on a measurement to alter it directly on the drawing. The drawing will update instantly in response to the changes.

More Less

Product category: Specialist construction (shower partition walls), Showers and bathrooms, MRP/CAD/CIM systems, Software and applications for architects and planners, Software


The world's most popular and powerful shower configurator combines speed with virtually unlimited flexibility.

With over 1,000,000 showers configured worldwide, Smart-Shower is the world’s leading configurator software for designing frameless showers, semi-frameless showers, shower doors and shower screens. Smart-Shower is much more than a template system, it knows and understands showers like an expert installer. Even complex bespoke shower configurations can be built in mere minutes from just basic dimensions and hardware selections, saving time and eliminating costly mistakes.

Why Smart-Shower?

Save time and free up your experts
Smart-Shower supports an amazing range of configurations, including the most complex showers you are likely to encounter. Harness the power of a beautiful design tool that updates costings, glass production drawings and a 3D image, as you design. Quote and order faster and more accurately than ever.

Many shower businesses are limited by the number of showers their expert designer can accurately calculate and order glass for. Worse still, this person is often the business owner, meaning they are spending every free minute at work (and often at home!) catching up on glass orders instead of running the business. With Smart-Shower, you and your experts will have time to focus on the true complexities of the business.

Avoid mistakes 
Toughened glass is expensive and the tolerances required for frameless showers are tight. Smart-Shower eliminates wastage by taking care of the glass size and cutout calculations for you, then producing detailed glass order drawings at the touch of a button.

Increase sales
Stand out from the pack with colour quotes, complete with 3D images, showing your customers exactly what you are offering them. Smart-Shower allows you to design and accurately price a shower in less than a minute, in the office, at home, or on site. Close the sale before your competitors have a chance.

Protect your margin
Smart-Shower constantly updates the expected cost of your glass and hardware, letting you instantly compare prices between suppliers and ensuring that every job is quoted at the margin you require.

Equally importantly, Smart-Shower provides cutting and installation instructions to protect that margin, helping jobs run smoothly without mistakes or wasted trips.

More Less

Product category: Construction with glass, Railings and balustrades, MRP/CAD/CIM systems, Software and applications for architects and planners, Software


Drag-and-drop design of pool fences, balconies, barriers and railings, with colour 3D pictures, accurate glass and hardware.

Smart-Balustrade is a full-featured balustrade configurator, incorporating sophisticated elements like curved and facetted sections, and generating stunning 3D images. Complex balustrades can be built in minutes, complete with accurate calculations, saving time and eliminating costly mistakes.

Why Smart-Balustrade?

Save time
Balustrades are a complex architectural element — customers want sophisticated design, which takes up your expert designers' valuable time. Smart-Balustrade calculates in seconds what would normally take much longer. Features like stairs, gaps, curved and faceted sections are available at the touch of a button, and Smart-Balustrade takes care of all the angle and length calculations. It's so easy to use – even inexperienced users can be designing like experts in minutes.

The time savings continue after a quote is won where a single click of the mouse can produce either printed or machine readable glass drawings, hardware lists and detailed instructions for your installers to take on-site.

Avoid mistakes
Smart-Balustrade reduces glass wastage by taking care of the glass size and cutout calculations for you, then producing detailed glass order drawings at the touch of a button. Smart-Balustrade determines efficient extrusion orders based on required and stock lengths; it calculates glass sizes flawlessly and optimises infill count based on your preferences.

Attractive 3D quotes
With any balustrade installation, it is important for the designer, customer and installer to be on the same page about how the final design will look and plan views or elevations don’t always do a complex balustrade justice.

Smart-Balustrade's 3D modelling brings your design to life, allowing you to rotate, pan and zoom to see it from all angles. 3D images are a great selling point on quotes and really help your customers visualise your proposal.

More Less

Product category: Construction with glass, Other facade systems, Tempered glass doors, Glass door systems, Glass facade elements, Software and applications for architects and planners, Software


Fast and accurate design of frameless and framed shopfronts, curtain walls and office partitions.

Smart-Shopfront is a specialised glass configurator for shopfronts, glass doors and commercial partitions, with a host of sophisticated features designed to manage the complexities of shopfront glass and hardware.

Smart-Shopfront makes designing even the most complex bespoke shopfronts intuitive. Whatever fixtures and fittings the configuration or customer demands, our configurator handles all the details: latches, locking options, adjustable pivot points, top or bottom closers, deductions, mitres and much more. Our step-by-step approach enables you to create experts in your team, ensuring a consistent, accurate result every time.

Why Smart-Shopfront?

Fast and accurate quotes
With Smart-Shopfront, you can design and price a shopfront or partition in seconds, complete with 3D drawings, and there’s no excuse for not knowing the exact glass and hardware costs expected. The intuitive drag-and-drop interface and automatic calculations mean that even inexperienced users can be designing like experts in minutes.

Avoid mistakes
Panel and cutout calculations can be complex in shopfront design — hardware clearances, mitres, overlapping panel deductions and more can add up to a lengthy and error-prone process. Smart-Shopfront eliminates wastage by taking care of the glass size and cutout calculations for you, then producing detailed glass order drawings at the touch of a button.

Not only does this save you money replacing incorrect glass, it also saves all the time and hassle of repeat visits and rescheduled installations. Error-free installs make for happy customers.

Easy and correct design
Shopfront hardware can be complicated with design limits, compatibility rules, and left/right/inswing/outswing specific part numbers. Smart-Shopfront incorporates your design rules to make hardware selection a breeze. You can easily update the overall style of your design or individual parts and Smart-Shopfront will automatically select compatible hardware to match.

More Less

Product category: MRP/CAD/CIM systems, Software and applications for architects and planners, Software


Draw, calculate, price and order your splashbacks in seconds, with stunning colour 3D pictures for your customers.

Smart-Splashback brings Smart-Builder's glass design expertise to kitchen and bathroom splashbacks — popular features in modern homes.

Smart-Splashback is designed with the unique needs of splashback designers and installers in mind. Smart-Splashback accommodates the need for high precision in glass measurements and the wide variety of shapes and cutouts needed in splashback design. Of course, Smart-Splashback also includes the intuitive interface, 3D drawing and job management common to all Smart-Builder design products.

Why Smart-Splashback?

Avoid mistakes
Smart-Splashback minimises glass wastage by making sure site measurements add up and clearances are always deducted. The 3D drawings also provide a visual check to ensure no power point or tap cutouts are forgotten.

Save time
Smart-Splashback calculates in seconds what would normally take much longer. Once your design is complete, Smart-Splashback's database of glass types, processes and finishes automatically determines your costs, applies your preferred markups for each and produces an accurate quote. Because it is easy to use, your less experienced staff can produce quotes, freeing up your most valuable staff to focus on other areas of the business.

The time savings continue after a quote is won, where a single click of the mouse can produce either printed or machine-readable glass drawings, and detailed instructions for your installers to take on site.

Win difficult jobs
Complex jobs are often passed up due to their difficulty, however these are the ones that few competitors will quote on, and they often have higher margins. With Smart-Splashback, you can quote on the most challenging jobs with confidence. Show your splashback design to the customer onscreen in fully rotatable, zoomable 3D, or add images to your quotes to make your business stand out from the competition.

More Less

Product category: MRP/CAD/CIM systems, Software and applications for architects and planners, Software


Add the ease and efficiency of our glass design modules to your website.

Smart-Web allows you to add our powerful and flexible design modules to your website so your customers can place their orders online. It easily integrates into most existing websites, so you gain the added functionality of a professional design and quote generating system, without the need to redevelop your website from the ground up.

Smart-Web displays a full-colour 3D picture of the customer's design which updates immediately in response to their choices. The same picture is included in the quote which can be viewed on screen, emailed, or saved to the customer's computer.

Why Smart-Web?

Increase sales
Today's customers are computer savvy and often turn to the internet as their first source of information and inspiration for household projects like a new shower, splashback or balustrade. They're accustomed to calculating prices online, instantly. Give your customers the power to generate instant quotes complete with full-colour 3D imagery, right from your website, and gain a huge advantage over your competition.

Save time
Smart-Web quotes are generated by the customer without any involvement by your staff, saving valuable time.

Each Smart-Web quote is stored in full in your Smart-Builder database along with all the contact details, design choices and measurements entered by the customer. When it comes time to process the order and the customer has changes, you can quickly open their design and tweak as required. It's also a great way to keep track of online enquiries to follow up on in future.

Configure easily
Your time is valuable so Smart-Web has been designed to be easily configurable. Smart-Web uses standard internet technologies and can quickly be styled by any web designer to match the look and feel of your existing website. The options, styles, and hardware available within the configurator are all controlled from your Smart-Builder database so it can easily be updated to respond to day-to-day changes in your business.

More Less

Product category: MRP/CAD/CIM systems, Software and applications for architects and planners, Software


Manage all aspects of your glass business with one system.

Smart-Toolbox has been purpose built for the glass industry and it understands how you need to price and quote jobs better than any other software on the market. It can be used on its own or in conjunction with the shower, shopfront, balustrade, railing and splashback design modules. Smart-Toolbox tracks customers, suppliers, glass orders, inventory and more: it's an end-to-end glass business management system.

Smart-Toolbox is extremely flexible – it can be as simple or complex as you need. You have control over the whole lifecycle of quotes, jobs, work orders, glass orders, invoicing, receipts and more. Integration with accounting and production software helps you streamline operations and eliminate double entry.

Why Smart-Toolbox?

Better quotes for better business.
Smart-Toolbox can quote any glass or glazing job that you need, including showers, shopfronts, railings, mirrors and window replacements.

Time-saving features:
  • Built-in glass designer that auto-calculates prices as you draw
  • Set up standard jobs and templates
  • Quote revisions and options
  • Add colour pictures to your quotes
  • Email quotes directly to customers
  • Quote from anywhere
Generate purchase orders & glass labels.
Create detailed purchase orders for your jobs, with the click of a button. You can create multiple purchase orders per job, track what’s due and receive inwards goods. Easily keep on top of your orders and pending projects.

Send your accurate glass drawings as PDF or DXF files, or export directly to popular production systems.

Assign your staff to jobs and schedule their time with ease.
The scheduling screen allows anyone in your team to see what is going on and to easily communicate changes with installers and customers.
  • Use the schedule to manage staff, vehicles or workshop stations
  • Set estimated visit times to help manage your team efficiently
  • Assign multiple staff to a job, including a lead and back-up installer
  • Easily email customers to confirm and change appointments
  • See when materials for installation have been received
  • Report on time quoted vs. time spent, when the job is complete
Built-in integration with Office 365 and Google Calendar. Send and update appointments directly to your installers’ phones.

Smart-Toolbox's scheduling is so flexible that you can even use it to keep track of time and tasks for your office staff.

Easily generate invoices and customer statements.
Once the job is done, it is easy to create invoices from the work order. You can fully invoice a job, with the click of a button, or break it down and invoice in stages.

Smart-Toolbox also integrates with many popular accounting solutions:

-        Sync customers automatically between programs

-        View the invoice number, amount and tax in your accounting system

-        Reconcile deposits and payments from your accounting system to Smart-Toolbox, with the click of a button

Understand and manage your business.

Smart-Toolbox's powerful reporting offers sophisticated analysis of all elements of your business, making it easy to identify strengths, weaknesses and bottlenecks. 

  • Margins
  • Best salespeople
  • Best customers
  • Best products
  • Work order profits
  • Quotes to follow up
  • Job status
  • Productivity
  • Glass orders due
  • Overdue invoices
Smart-Toolbox is fully integrated with the other applications in the Smart-Builder range: the design features of Smart-Glass, Smart-Shower, Smart-Shopfront, Smart-Splashback and Smart-Balustrade combine seamlessly into Smart-Toolbox. Take your jobs from design and measurement through to quoting, installation and invoicing all in the same software package.

More Less

Company news




Oct 23, 2018

Recording job details on-the-go just became a whole lot easier with the new Smart-Toolbox Diary & cloud file storage integration

Yet more new features for Smart-Toolbox – document notes have been converted into a diary complete with all the bells and whistles. Meanwhile, Smart-Toolbox document file storage now integrates with Dropbox, OneDrive and Google Drive. It’s never been easier to record and access job details from site using Smart-Toolbox.

Smart-Toolbox Job Diary

We are excited to introduce the Smart-Toolbox Diary, a significantly enhanced note-taking feature that replaces the Private Notes tab.

With the Diary, you can:

  • Add a text note, image or attachment to each document with the click of a button
  • Pin important entries to the top of the Diary
  • Filter entries by user-entered notes, attachments or automatic log entries
  • Includes a toggle button to also show diary entries for related documents
  • Use the search functionality to quickly find the diary entry you’re looking for
  • See when a document status changed, when reports were printed and more
Cloud file storage integration

In addition to storing Smart-Toolbox documents locally or in a shared directory on your server, you can now store Smart-Toolbox documents in the cloud via Dropbox, OneDrive or Google Drive.

Storing your Smart-Toolbox documents in the cloud gives you greater flexibility to work on the road or anywhere you have internet access. We understand that being able to work remotely is a priority for our customers which is why we have introduced this new feature.

The default setting is to store documents locally, so you will need to update your settings if you want to take advantage of the cloud storage option. You can access the document directory through the Diary tab by clicking the Folder icon in the top left.

Talk to the team at stand A53 in Hall 10 to find out more about the Job Diary or cloud file storage integration in Smart-Toolbox.

More Less

Oct 19, 2018

Introducing the Smart-Toolbox Dashboard – get an overview of your entire glass business at a glance

Get an overview of your entire glass business at a glance with the new Smart-Toolbox Dashboard!

The Smart-Toolbox Dashboard allows your team to customise their widgets to monitor key metrics relating to their role. For example, your accountant may have ‘Jobs Ready to Invoice’ at the top of their dashboard, whereas the business owner has ‘Quotes Won’ and ‘Quotes Lost’ for the month.

From the Dashboard, you can click on any of the widgets and be taken to the in-depth report screen for more detail. For example, clicking on the ‘Quotes Awaiting Visit This Month’ widget will bring up the Query Visits report with filters already set to show all jobs with the status ‘Visit Pending’ for the current month.

The Dashboard can be customised to suit your requirements:

  • Create new widgets by selecting a name, data type to query and additional parameters such as the statuses to include and dates
  • Edit existing widgets, such as changing the name or date parameters
  • Select which widgets are displayed on the main screen
Talk to the team at stand A53 in Hall 10 to find out more about the Smart-Toolbox Dashboard.

More Less

Oct 16, 2018

Be more organised than ever with Smart-Toolbox’s new Document Statuses

The new range of Document Statuses available to choose from in the Work in Progress screen will make it easier than ever to organise your jobs and check on progress at a glance.

There is a selection of main statuses for each document. For example, a Work Order may start off in the ‘Draft – To Check’ status, move through to ‘In Progress’, ‘Partially Invoiced’ right through to ‘Completed’. There are a range of statuses and sub-statuses available for each document type (Quote, Work Order, Purchase Order, Invoice) and these can be activated or deactivated as required.

Each document will always be in one main status, but you can assign multiple sub-statuses allowing you to filter documents and easily find what you’re looking for. For example, a Purchase Order may be in the ‘Sent to Supplier’ main status, but it could at the same time be in both the ‘Awaiting Shipment’ and ‘Overdue’ sub-statuses.

Even better, Smart-Toolbox can update statuses automatically as your jobs move through to completion. Received a deposit for your work order? Simply enter the deposit into the system and Smart-Toolbox will remove the ‘Awaiting Deposit’ status accordingly. If you’d prefer to do it manually, that’s fine too. Smart-Toolbox is highly configurable and very flexible – it will work the way you do.

You can see a complete history who changed which status and when in the new Job Diary.

Talk to the team at stand A53 in Hall 10 to find out more about Document Statuses in Smart-Toolbox.

More Less

Nov 8, 2017

Export from the Smart-Toolbox schedule to Outlook and Google Calendar

Good news for users of Outlook or Google Calendar — you can now export appointments directly from Smart-Toolbox right to your phone or computer!

Once you've got the calendars configured in Smart-Toolbox, appointments can be synced from the schedule screen right to the installer's phone. If job details change, simply update the appointment in the schedule and resync to let the installer know. Keeping track of appointments is a breeze and site visit information is all entered and stored in one place.

More Less

Oct 18, 2017

Smart-Shower now supporting semi-frameless showers

A recent update to the Smart-Shower program means you can now design both frameless and semi-frameless shower screens in the same program.

We have added the following semi-frameless screens to our hardware library and are still adding more.

  • Pivotech Evolution
  • Pivotech Momentum
  • Dias Mirage 3050
  • Dias Mirage 3051
  • Dias Eden 3041
  • Dias Profile 2040
  • Dias Profile 2041
  • Dias 7400 Series
  • Dias 7500 Series
If you are a hardware supplier and would like us to include your shower screens to our hardware library, please get in touch.

This functionality has been a popular request from our customers and we are excited to be able to support it. If you design framed showers, do not despair! Work is in progress to support framed shower screens as well.

More Less

Oct 11, 2017

Import Glass from Soft Tech V6 Export Files

We are excited to announce new import functionality for Soft Tech V6 and X1 Export Files. 

Glass and spacer for window and door fabrication is exported from Soft Tech V6 as a CSV file via a macro, and can then be imported into Smart-Glass with the click of a button.

This add-on means you can easily and accurately pull through the glass specifications from your window or door design without the need to re-enter information. The functionality can be adapted for other window fabrication software providers so if you're not using Soft Tech V6, you may still be able to take advantage of this feature — talk to the team to find out what's possible. 

More Less

Aug 30, 2017

Sam Frankland writes about 'Before Automation' for Glass Magazine

"Problems at order entry can create a backlog, taking away potential production efficiencies and capacity improvements made possible through automated machinery."
With the recent push for increased automation in the glass fabrication process, we examined some of the common issues that can arise when the transition to automation isn't well thought out. Sam Frankland (Sales and Implementation Manager at Smart-Builder) often encounters this firsthand with his customers, read his top 5 tips for avoiding automation pitfalls in Glass Magazine.

More Less

Aug 17, 2017

Smart-Builder now interfacing with Opty-Way glass optimiser

We are pleased to announce an interface between Opty-Way's glass optimiser and Smart-Builder's design and Toolbox programs.

Opty-Way is widely used within the industry and comes pre-installed on many cutting tables. The Opty-Way export interface supports common Opty-Way shapes and reverts to sending the DXF outline for more complex shapes.

More Less

Aug 8, 2017

Import glass straight from DXF files into Smart-Glass

You can now import glass from DXF files directly into Smart-Glass!

This feature has been designed to import balustrade glass from software like AutoCAD or SolidWorks. Smart-Glass can import the glass shape and hole positions for single or multi-panel DXF files.

More Less

Jan 31, 2017

Smart-Builder talks software and automation with USGlass Magazine

"Software provides accuracy. We're people - we get distracted; data often has to be re-entered, which holds up lead times, and there's a cost there." 

As a software company, we at Smart-Builder are big proponents of embracing automation! We're thrilled to see that our excitement for the wonderful world of automation is spreading, and we had the chance to talk to USGlass about it in the January 2017 issue.

David Brennan (Managing Director) and Sam Frankland (Sales and Implementation Manager) both feature in this article.

More Less

About us

Company details

Smart-Builder develops world-leading software for designing glass structures. Whether you want to design individual panels, showers, splashbacks, shopfronts, balustrades and more, we can help. Smart-Builder software can be used internally in your business and implemented on your website as web modules, allowing your customers to generate accurate quotes, complete with measurements and hardware.

Our powerful job management tool, Smart-Toolbox, streamlines your operations by integrating the tracking of quotes, orders, site visits, invoices and all other elements of your glass business. Follow up on enquiries, expected deliveries, outstanding balances and track job progress with the click of a button.

Smart-Glass for Processors, our latest product offering, is an innovative order entry tool which allows glass processors to take orders online from their customers. Their customers can draw, price and place their order in minutes through the online portal and the processor receives a production-ready glass drawing. No more hand drawn sketches!

We have offices in Auckland, New Zealand and London, United Kingdom, as well as resellers around the world. We speak your language.

More Less

Company data

Sales volume

1-2,5 Mio US $

Export content

> 75%

Number of employees




Target groups
  • Manufacturing, Processing and Finishing
  • Architecture / Construction
  • Windows and Facades
  • Flat Glass